Performs routine commissary tasks such as stocking shelves, operating checkout systems, and assisting customers.
Work independently or as part of a team with routine commissary tasks.
Assist customers with prices or location of items, operating electronic check out systems, and making correct change.
Perform a variety of duties relating to receipt, disbursement, examination, deposit, custody, and other processing of cash items.
Receive and store supplies as they arrive at the commissary.
Review stock levels by checking the aisles to identify items not-in-stock or low-in-stock.
Only applicants who meet one of the employment authority categories below are eligible to apply for this job. You will be asked to identify which category or categories you meet, and to provide documents which prove you meet the category or categories you selected. See Proof of Eligibility for an extensive list of document requirements for all employment authorities.
In order to qualify, you must meet the education and/or experience requirements described below. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). You will receive credit for all qualifying experience, including volunteer experience. Your resume must clearly describe your relevant experience; if qualifying based on education, your transcripts will be required as part of your application.
General Experience: One year of general experience. General experience is progressively responsible clerical, office, or other work that indicates ability to acquire the particular knowledge and skills needed to perform the duties of the position to be filled, such as performing data entry, assisting customers with questions and purchases, and maintaining a clean and safe work environment.
OR Education: Two years of education above the high school level obtained in an accredited business, secretarial or technical school, junior college, college or university. (You must submit a copy of your transcripts.)
OR Combination of Education and Experience: A combination of education and experience may be used to qualify for this position as long as the computed percentage of the requirements is at least 100%. To compute the percentage of the requirements, divide your total months of experience by 12. Then divide your semester hours by 60. Add the two percentages. (You must submit a copy of your transcripts.)
You will be evaluated on the basis of your level of competency in the following areas:
Time in Grade Requirement: Applicants who have held a General Schedule (GS) position within the last 52 weeks must have 52 weeks of Federal service at the next lower grade or equivalent (GS-03).
Special Note for Military Members:
If you are currently stationed in the overseas area, all of your overseas time will be credited toward your current overseas tour end date. Your overseas time served will not reset upon accepting this assignment. If you have returned from OCONUS within the past 2 years or less, your time previously served in the OCONUS area will be credited to your 5-year overseas rotation upon accepting this assignment.
Selecting officials may select or not select from a certificate of best-qualified candidates OR from a list of applicants eligible for noncompetitive placement (5 CFR 335).
This USAJOBS application includes 50 questionnaire items, including 22 job-specific questions. We hide 28 standard eligibility, preference, essay, and administrative items from this preview.
Only skill, requirement, and job-specific application questions are shown here. Standard eligibility, preference, attestation, and administrative items are filtered out.
This position has a requirement to lift up to 40 lbs. in the regular performance of duties. Are you willing and able to meet the lifting requirement?
Select the one statement that best describes the education and/or experience that you possess that demonstrates your ability to perform the work of Store Associate at the GS-04 grade level or equivalent pay band in the Federal Service.
Provide information in response to customer questions
Resolve customer complaints to maintain customer satisfaction
Treat customers in a courteous and friendly manner
Provide assistance to customers in handling heavy or bulky items.
Practice safe work methods to avoid injury to self and/or others.
Keep work area clean, neat, and safe, in accordance with provided guidance.
Utilize carts, manual or electric pallet jacks, and other material handling equipment, in accordance to provided safety standards.
Perform general cleaning or maintenance duties in multiple areas including the warehouses, bathrooms, shelves, and grounds maintenance.
Record unit prices accurately for proper departments.
Accept various forms of media (i.e., personal checks, money orders, traveler's checks, credit cards, debit cards, coupons, and other forms or payment) and make correct change.
Check identification and ration cards to ensure authorized entry and purchase.
Perform tall or cash and monetary instruments to achieve accurate total deposits.
Reconcile data such as invoices against reports or statements.
Process accounting documents such as charge account requests or dishonored checks.
Input and/or receive information using an automated computer system.
Maintain the Computer Assisted Ordering (CAO) System, or an equivalent, with accurate data to ensure order quantities are properly calculated.
Respond to a variety of customer inquiries in a courteous and friendly manner.
Report unsafe or unhealthy situations to work leader or supervisor.
Exchange information with co-workers and vendors in order to resolve problems in connection with work assignments.
Provide clear and accurate information to work leader or supervisor of any defects or inadequacies observed of the contracted personnel in performing their duties.
Responsible for multiple self-checkout registers while providing outstanding customer service at Camp Foster Butler Express.
Directs and controls the operations and personnel of the commissary front end customer service department, modifying schedules based on personnel capabilities and leave.
Directs all department activities and provides administrative and technical supervision for meatcutters and other personnel engaged in Meat Department operations.
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