Storefront Clerk Job Opening
Issues government-furnished materials, tools, and supplies to authorized personnel and residents at a military base storefront.
Position Summary
The Storefront Clerk is the front-line customer service representative responsible for issuing government-furnished materials, tools, and supplies to authorized personnel and residents. This position supports daily operations, ensures accurate recordkeeping, maintains inventory accountability, and delivers exceptional service in a fast-paced, logistics-based environment.
Key Responsibilities
Customer Service & Issue Desk Operations
- Greet and assist customers in-store, verifying authorization before issuing materials.
- Check ID cards and confirm authorization using the internal tracking system.
- Issue items from inventory and document all transactions accurately.
- Support both walk-in residents and CE craftsman personnel.
Documentation & System Entry
- Process all transactions through the inventory management system (COIMS).
- Complete and distribute sales slips and issue receipts to customers and supervisors.
- Maintain daily logs for out-of-stock requests and follow up as needed.
Inventory & Stock Monitoring
- Monitor shelf stock levels and notify the warehouse team of low inventory.
- Track and support return/check-in of tools and equipment.
- Support inventory cycle counts and monthly spot-checks as directed.
Tool Support
- Assist with issuing and tracking tools under the Self-Help program.
- Ensure residents are briefed on tool use and confirm condition on return.
- Support housing out-processing by verifying resident tool accounts are cleared.
Reporting
- Submit daily reports, logs, and customer service summaries to the Assistant Manager or Contract Manager.
- Log all unavailable items and ensure follow-up with residents and craftsman.
Facility Maintenance
- Keep counters and customer areas clean and presentable.
- Report maintenance or safety issues immediately.
Requirements
Required
- High School Diploma or equivalent.
- Customer service or retail experience.
- Basic computer skills (data entry, MS Word, Excel).
- Ability to communicate clearly in English.
- Strong attention to detail and ability to follow procedures.
Preferred
- Experience working in a government, military, or logistics environment.
- Familiarity with inventory systems or barcode scanners.
- Basic understanding of materials, tools, and general maintenance supplies.
Additional Requirements
- Must be eligible for base access and pass a background check.
- Must wear a company-provided uniform and present a professional appearance.
- Must be able to work flexible hours, including inventory days and occasional weekends.
- English fluency (reading, writing, and speaking) is required.
Additional Info
Locations
- Kadena AB, Camp Foster, Camp Kinser, Camp Courtney, Okinawa, Japan
Clearance
Installation Access Required
Additional Requirements
- Must be eligible for base access and pass a background check.
- Must wear a company-provided uniform and present a professional appearance.
- Must be able to work flexible hours, including inventory days and occasional weekends.
- English fluency (reading, writing, and speaking) is required.
Skills & Keywords
Okinawa Soba Shop Hall and Cooking Assistant Staff ☆ Onna Village Roadside Station [Onna no Eki]
Assist with hall duties and cooking preparation at a local Okinawa soba shop located at Onna no Eki.
Recreation Assistant
Plans, organizes, and assists in the execution of special events, holiday parties, and recreational programming for youth and community members, while managing facility operations.
Lead Sales Clerk (Scuba)
This position, assigned to the Scuba activity, relays instructions from a supervisor, assigns tasks, and ensures employees follow cash handling, security, safety, and housekeeping… See More
【Okinawa/Main Office】Electrician （General Maintenance)
Maintenance (HVAC-R, mechanical equipment, etc.) / Head Office (Ginowan City, Okinawa) / Mid-career