Business Operations Support Manager
Serves as full assistant to the Business Operations Flight Chief supporting diverse business activities and over $25M in annual sales and revenues.
Responsibilities
- Assists the Flight Chief in the effective and efficient operation of business activities at Kadena AB.
- Implements higher-level directives, formulating procedures and programs to ensure high standards of food and beverage, business, and entertainment/promotional programs.
- Develops strategic plans and initiatives to improve partnerships with sister services and host nation businesses.
- Establishes, reviews, and evaluates business program planning, food service, purchase of supplies, equipment, and resale merchandise.
- Establishes financial goals commensurate with the market analysis of the business and recreational needs of the community.
- Assists in budget preparation, analyzes financial results, and maintains solid financial condition of the club, restaurant/lounge, retail, and recreational programming.
- Coordinates with senior military, civilian leadership, and local officials for base-wide events and entertainment.
- Develops plans and programs to generate revenue and meet operating budget goals.
- Ensures the adequacy of resources needed for continued program operations.
- Assists in the development of operating and capital budgets.
- Helps ensure all business and recreational programs maximize marketing opportunities to ensure successful implementation.
- Maintains, revises, and ensures adherence to a 20-year facility improvement plan and a 5-year implementation plan.
- Responsible for monitoring non-appropriated and appropriated fund projects through acceptance and completion.
- Responsible for workforce customer service standards and staff training.
- Responsible for program assessment and makes recommendations to the Flight Chief for program, services, and personnel efficiencies.
- Helps ensure the Flight personnel are trained and all personnel payroll regulations are adhered to, and that safety standards are followed.
Requirements
Required Qualifications
- Experience managing civilian and/or military retail, business, and food service operations.
- Knowledge of commercial business systems and solutions.
- Experience operating a gaming operation.
- Experience in planning, analyzing, and implementing budget requirements.
- Ability to make written and oral presentations to a variety of audiences.
- Ability to effectively work with management officials at all levels.
- Experience supervising personnel, motivating, and directing a diverse workforce.
Preferred Qualifications
- A Bachelor's degree or higher with a major in business, recreation, food, or hotel management, or a related field.
- Experience in developing, defending, implementing, or administering APF and NAF budgets.
- Functional fluency in Japanese (oral comprehension/speaking).
- Ability to satisfactorily complete a Tier 1 security background check.
Benefits
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Additional Info
Position Details
This is a Non-appropriated Fund (NAF) position carrying out Morale, Welfare and Recreation (MWR) activities for the Air Force and Space Force. This is a Position of Trust.
Application Notes
- Male applicants born after December 31, 1959, must complete a Pre-Employment Certification Statement for Selective Service Registration.
- U.S. Citizens and Non-U.S. Nationals who have resided in the U.S. or U.S. Territory for three (3) or more consecutive years immediately preceding the start of Federal affiliation.
- All Federal NAF employees are required by PL 104-134 to have salary payments made by electronic funds transfer/direct deposit.
- Probationary period may be required.
- Applicants must be able to provide a REAL ID or present a combination of source identity documents authorized to facilitate access to the installation.
Hiring Status
- Payment of Permanent Change of Station (PCS) costs is not authorized based on a determination that a PCS move is not in the Government's interest.
- LQA is not authorized.
- Post Allowance is authorized for Regular Full Time employment category.
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