Recreation Assistant
Provides assistance to the Recreation Specialist with programming and operations of Kadena ITT1s Local Tour, International Tour, and Ticket Programs.
Responsibilities
- Assists the Recreation Specialist with programming and operations of Kadena ITT1s Local Tour, International Tour, and Ticket Programs.
- Assists the Recreation Specialist with various personnel and vendors (both American and Japanese) in planning and organizing local tours, including preparing itineraries, logistical support, and Kadena ITT bus fleet schedules.
- Assists in researching and gathering information for future tours and travel locations.
- Makes recommendations to the Information Ticket and Travel Manager regarding the planning, developing, and administering of a comprehensive and diversified year-round tour and travel program.
- Coordinates programs with marketing and publicity to promote tour schedules and travel information.
- Assists customers in making hotel reservations, providing local and international travel information, and aiding customers with individual travel plans.
- Prepares and safeguards cash receipts and prepares daily cashier's reports, making bank deposits as required.
- Performs as a tour guide or tour escort.
- May occasionally assist in driving a 15 PAX vehicle to support local tours and airport transportation services.
- Records and tracks daily tour sales.
- Responsible for the preparation of after-action financial reports on all tours.
- Evaluates programs to ensure customer satisfaction and resolves customer concerns and conflicts in accordance with guidelines.
- Supports the Leisure Travel Manager through training of tour guides who assist with tours.
- Performs other related duties as assigned.
Requirements
Required Qualifications
- Must be a U.S. Citizen or legal U.S. resident in Okinawa, Japan, with SOFA Sponsorship.
- Must possess a valid driver's license.
- Must be able to read, speak, and write English.
- Must have typing skills and computer knowledge.
- Must be available to work an uncommon tour of duty, including evenings, weekends, and holidays.
- Must satisfy local files checks and Tier Level 1/(NACI).
Preferred Qualifications
- Experience with travel reservations, local travel, and tour guiding.
- Knowledge of planning, preparation, and scheduling of a tour or travel program.
- Knowledge and understanding of Japanese business customs, local tourist attractions, and annual special events.
- Experience demonstrating people skills, being outgoing, and having excellent customer service skills.
- Japanese language skills are desirable.
Benefits
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Additional Info
Location
- Kadena Air Base
Employment Details
This is a Nonappropriated Fund (NAF) position carrying out Morale, Welfare and Recreation (MWR) activities for the Air Force and Space Force.
Application Requirements
- Applicants must be able to provide a REAL ID or present a combination of source identity documents authorized to facilitate access to the installation.
- The complete application package must include a resume, responses to the online questionnaire, and supporting documents proving eligibility.
- Required documents include Proof of SOFA (LOE, LOA, Orders), Resume, and potentially DD-214/Statement of Service, Diploma/GED, or PCS Orders.
Conditions of Employment
- This is a drug testing designated position and the incumbent is subject to random testing for drug use.
- Probationary period may be required.
- Payment of Permanent Change of Station (PCS) costs is not authorized.
Evaluation
You will be evaluated based on how well you meet the qualifications. If minimally qualified, your resume and supporting documentation will be compared against your responses to the assessment questionnaire.
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