Responsibilities

• Assists the kennel manager in overseeing day-to-day operations.
• Assists with oversight and training for personnel in handling boarding agreements, grooming appointments, sales transactions, stray animal logs, owner turn-in, and adoption administration requirements.
• Assists the manager in performing daily spot pet boarding and facility inspections, ensuring that staff complies with established American Boarding Kennel Association accreditation and Public Health sanitation standards.
• Identifies cleaning and care deficiencies and develops corrective action for management review.
• Assists with observation of animals for obvious diseases, changes in behavior or activity, and administers medications as directed.
• Reviews boarding agreements, reservation database, and waiting list, making necessary adjustments to maximize space utilization.
• Ensures staff properly informs interested parties in the Owner Turn-in and Adoption programs to include fiscal, medical, legal, and ownership requirements.
• Assists customers claiming lost animals and informs the owners of wing policies regarding "captured" pets to include fees and additional actions for recurring captures.
• Maintains pet adoption log to include upkeep of administrative requirements and forms, and assists with community pet adoption/animal awareness programs by coordinating dates and times with staff for programs.
• Coordinates disposition of animals with the US Army Veterinary Clinic.
• Determines supplies needed to accomplish the kennel mission.
• Conducts inventories and insures adequate pet care supplies are available.
• Assists the manager with inventory of retail items, and identifies slow-moving and sold out items for appropriate action.
• Reviews all boarding agreements in order to develop an efficient work schedule.
• Performs other duties as assigned.

Works under the supervision of the kennel manager.