Operations Manager
Serves as full assistant to the Director of Okuma, supporting diverse recreation activities and managing over $4M in annual sales and revenues.
Responsibilities
- Assists the Director of Okuma in the effective and efficient operation of recreation activities at Okuma.
- Implements higher-level directives, formulating procedures and programs to ensure high standards of lodging, food and beverage, recreational, entertainment, and promotional programs.
- Develops strategic plans and initiatives to improve partnerships with sister services and host nation businesses.
- Establishes, reviews, and evaluates recreation program planning, lodging, food service, purchase of supplies, equipment, and resale merchandise.
- Establishes financial goals commensurate with market analysis of the recreational needs of the community and existing alternatives off base.
- Assists in budget preparation, analyzes financial results, and maintains solid financial condition of the restaurant/lounge, retail, and recreational programming.
- Coordinates with senior military, civilian leadership, and local officials for base-wide events and entertainment.
- Develops plans and programs to generate revenue and meet operating budget goals.
- Ensures the adequacy of resources needed for continued program operations.
- Assists in the development of operating and capital budgets.
- Helps ensure all recreation programs maximize marketing opportunities to ensure successful implementation.
- Maintains, revises, and ensures adherence to a 20-year facility improvement plan and a 5-year implementation plan.
- Responsible for monitoring non-appropriated and appropriated fund projects through acceptance and completion.
- Responsible for workforce customer service standards and staff training.
- Responsible for program assessment and makes recommendations to the Director of Okuma, service, and personnel efficiencies.
- Helps ensure personnel are trained, and all personnel payroll regulations are adhered to, and that safety standards are followed.
- Performs other duties as assigned.
Requirements
Required Qualifications
- Must have experience managing civilian and/or military retail, lodging, recreation, and food service operations, providing the necessary knowledge, skills, and abilities to perform the duties described.
- Must have knowledge of commercial business systems and solutions.
- Must have experience in planning, analyzing, and implementing budget requirements.
- Must have the ability to make written and oral presentations to a variety of audiences.
- Must be able to effectively work with management officials at all levels.
- Must have experience supervising personnel, motivating, and directing a diverse workforce.
Preferred Qualifications
- A bachelor's degree or higher with a major in business, recreation, food, or hotel management or a related field is highly desired.
- Experience developing, defending, implementing, or administering APF and NAF budgets is highly desired.
Application Questionnaire Preview
This USAJOBS application includes 8 questionnaire items. We hide 8 standard eligibility, preference, essay, and administrative items from this preview.
Additional Info
Eligibility and Application Notes
- The area of consideration for this vacancy announcement is U.S. Citizens and legal U.S. residents in Okinawa, Japan.
- Legal U.S. residents must possess a social security number and be citizens of a NATO country, and must be able to provide documentation proving residence status overseas.
- Applicants will be categorized by preference(s) and/or priority consideration eligibilities.
- Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations.
- If qualifying based on education, transcripts will be required as part of your application.
- This is a Nonappropriated Fund (NAF) position carrying out Morale, Welfare and Recreation (MWR) activities for the Air Force and Space Force.
- Payment of Permanent Change of Station (PCS) costs is not authorized based on a determination that a PCS move is not in the Government's interest.
- Post Allowance is authorized for Regular Full Time employment category.
Skills & Keywords
Operations Assistant
Assists the kennel manager in overseeing day-to-day operations, including handling boarding agreements, grooming appointments, sales transactions, and adoption administration.
Business Operations Support Manager
Serves as full assistant to the Business Operations Flight Chief supporting diverse business activities and over $25M in annual sales and revenues.
Recreation Assistant
Provides assistance to the Recreation Specialist with programming and operations of Kadena ITT1s Local Tour, International Tour, and Ticket Programs.
Restaurant Manager
Directs and oversees the day-to-day operations of all food and beverage areas of the assigned facility, establishing and enforcing service, quality, and performance standards.